Performance Assurance Specialist
CompanyCDC dbd North Wind Group
Job TypeFull Time
Job Description
North Wind Group is currently seeking a Performance Assurance Specialist to join our team in Knoxville, TN! The Performance Assurance Specialist will be responsible for supporting implementation, providing regulatory requirements and standards for projects as assigned by the Manager of Performance Assurance.

Summary of Duties:
  • Support due diligence on contract transition and M&A projects
  • Perform systematic assessment of site conditions and contract requirements. Clients include DOE, DOD, and EPA. Regulators include OSHA, EPA, and various federal and state agencies
  • Provide support for Project Start-Up and Project Shut-Down teams
  • Conduct internal audits as well as support customer agency audits
  • Facilitate multiple improvements teams in applying quality tools and techniques to achieve results (i.e. Six Sigma)
  • Provide process improvement know how, methods, and conceptual expertise to teams
  • Support other assignments related to project management, as requested
Required Skills:
  • Must have demonstrated ability to form reasonable, independent judgement, and interpret requirements to balance needs of production and safety.
  • Excellent interpersonal skills; work effectively and cooperatively with all levels of management, staff, and client as well as outside business associates
  • Strong oral and written communication skills; ability to effectively present information and respond effectively and sensitively to questions from client, managers, and staff.
  • High degree of sensitivity regarding confidential client and employee information.
  • Ability to advocate and enforce company policies, procedures, and employee programs
  • Ability to work independently, as well as part of a team, and make decisions, solve problems, exercise good judgement, work under pressure, work with minimal supervision and prioritize workload.
  • Superior organizational abilities
  • Ability to take initiative to maintain confidentiality, to meet deadlines, and to work in a team environment essential
  • PC-based computing experience (MS Word, Excel, Power Point, Access) essential
  • Ability to work under tight deadlines and handle multiple/detail-oriented tasks.
  • Strong business acumen, judgement and maturity with the ability to differentiate between strategic and non-strategic opportunities
Desired Skills:
  • In-depth knowledge of business systems, policies and procedures, and the ability to apply that knowledge to the interpretation of customer requirements. Familiarity with government quality systems and processes.
  • Experience using corrective action plan tools and techniques
  • Experience with scheduling tools such as Primavera
  • Flexibility in working odd hours. Ability to travel with short notice.

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave, and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis.  If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline +1.208.528.8718 or use the Request for Reasonable Accommodation form to get assistance.

North Wind Group is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.